May 17, 2021
One of the UK’s largest vape retailers has launched a ‘Vape Clinic’ service to help more smokers quit.
Following over a year when most face-to-face NHS stop smoking services have been unavailable, VPZ says it has been inundated with smokers looking to quit since reopening its full estate of stores on 26 April.
To meet this demand and “continue providing trusted knowledge and advice to customers”, VPZ is launching its new vape clinic concept to create a network of ‘Smoking Cessation Coaches’ across its UK store footprint, further enhancing the level of customer service and expert advice to its customer base.
The investment and recruitment drive are part of VPZ’s commitment to play its part in helping the UK achieve its ambitions to be a tobacco-free nation by 2030, set out by the Government in 2017.
In addition to the new clinics, the specialist chain says it has seen a huge demand for New to Vaping (NTV) kits since it reopened its 150+ UK stores, with an unprecedented demand for NTV kits in the first week.
Doug Mutter, director of VPZ, said: “We are investing to help smokers quit and to support the country in its ambition to be a tobacco free nation by 2030.
“We had expected to see a rise in smokers coming forward looking for help and guidance but the scale and demand has been huge.
“Our specialists are trained and have expert knowledge, giving our customers a dedicated one-to-one consultation to help smokers begin their quit journey. They work to the needs of the customer, giving them the expert advice and access to quality vaping products which are proven to be the most effective way to quit smoking.”
The company says the uptake and demand for its stop smoking service underlines and re-affirms its recent calls for vaping stores to be classed as an essential retailer during the Pandemic.
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